If your newly purchased item doesn’t fit you or you didn’t received the love feedback you hoped for, we give you the choice of return .
1. Just fill in the return form you received with your parcel, giving us the info we’ll need. Please, pay attention to the form description as you need to be super descriptive in each one. If you missed the form and need a new one just email us .
As for your return, we offer you plenty of decisions for each occasion :
- Full amount refund. You may apply for a full refund of the money you spent on your order by the same method you used to pay. If it was Cash On Delivery method you’ll receive the amount via bank transfer which takes approximately 2-3 days to complete (Your IBAN is needed in that case).
- Exchange with another design. Just choose any other available design from our collections and proceed to the exchange. In order to avoid any sold out upon the return arrival we suggest you contact us so to reserve your new pick. In that case just email us at or give us a call .
2. Then pack it up by using the original received package and return it in a 14-day space from your purchase date. You are free to use any postal service you prefer .
3. As soon as we receive it we’ll proceed to the fulfilment of your request. Once it’s completed we’ll send you a confirmation mail to inform you about .
Important Note : Please ensure that all the original tags are attached on the item and the item is clean, including your original order receipt or packing slip.
Exception Note : Some special Sales or Clearance offers may be labeled as non-refundable.
In that case you may not proceed on the above return instructions and be aware of your order’s conditions when proceeding. We suggest to consult our Size Chart so to be guided enough on the best choice for you.
Delivery Cost : All postage costs must be covered by the customer, unless the garment is faulty. The return delivery cost moves from 3.00 € to 5.00 € .Note that the order’s shipping charge cannot be refunded .